For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is REG (UK) Limited, incorporated and registered in England and Wales with company number 8279867 whose registered address is 7th Floor Minster House, 42 Mincing Lane, London, EC3R 7AE.

As a membership-based company dedicated to facilitating regulatory compliance and reducing the cost of that compliance for the UK insurance industry, REG (UK) Ltd “REG” is committed to maintaining your privacy. The following information describes the practices we maintain regarding any personal or corporate information that which we receive about you. Please take a moment to review our privacy statement and to then contact us with any questions or concerns you may have.

From time to time REG may need to make enhancements to our privacy practices. This may happen as the result of government regulation, new technologies, or other developments in the area of privacy protection. Any updates to our privacy policy will be clearly posted on the REG Web site.

Please check back at our Web site periodically to learn more about how REG is adhering to best practices in safeguarding your privacy.

This privacy policy was last updated on December 2016.

We collect corporate and personal information for many different reasons related to the running of REG. The three main purposes are: first, if you are or apply to be a member, second if you recommend a third party for membership and third if you contact us for further information regarding the operation of our business.

We also collect website and email usage information. Please see the paragraphs below on Cookies, IP addresses and Pixel tags for more information.

How we use and share your information

If you are a REG member we will use your personal information to administer your membership. Active members are listed on REG’s website in the Members area, which anyone can search by category. Detailed personal information about a Member is available only to that Member and to other Members with whom the Member agrees to share the information.

We also use third party companies to help us provide our services. These companies will only use your personal data under our strict instruction.

Otherwise, we will not share your personal information with a third party without your consent unless:

a. the disclosure is required by law or by a regulator with authority over us or you, such as where there is a court order, statutory obligation or FCA request; and/or

b. we believe that such disclosure is necessary in order to assist in the prevention or detection of any criminal action (including fraud) or is otherwise in the overriding public interest.

In the unlikely event that we transfer your personal data outside the EEA we will ensure that an adequate level of protection is in place to protect your personal information.


Where you have agreed, we will send you details of REG Member or Supplier products and services We may share your information with our Supplier so they can provide you with those details directly.

REG is committed to only sending you marketing communications that you have clearly expressed an interest in receiving. If you wish to unsubscribe from Marketing emails sent by REG, you may do so at any time by clicking on the “unsubscribe” link that appears in all emails.

Otherwise, you can always contact us.


REG is committed to keeping your personal information secure. REG keeps all personal information in a secure server. We also have appropriate security measures in place in our physical facilities.

While we strive to protect your personal information, due to the nature of the internet we cannot guarantee the security of any information you transmit to us. With this in mind, we urge you to take every precaution to protect your personal information while you are online.

How long we keep your personal information

We only keep personal information for so long as is reasonably necessary. For example, if you are a member, we will keep your details for the period of your membership and for 6 years afterwards, to deal with any ongoing claims or complaints.

Other Websites

REG’s website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.


A cookie is a small data file that is sent to your computer from a Website and is stored on your computer’s hard drive. A cookie file stores a limited amount of data about you (such as your username and password) and allows REG to offer services personalised to your interests and to track the number of people who visit different parts of our site. You can set your Web browser to refuse cookies, however some of our website features may not function as a result. For further information visit

IP Addresses

REG also collects IP addresses of those browsing our sites as a way of tracking site usage. We do not track any individual person’s activities using IP addresses. Instead, we use this information solely to determine the number of times browsers view a page of our site and to aggregate information that allows us to continuously improve the quality of our Website.

Pixel Tags

Pixel tags (also called clear gifs or web bugs) are used to track who is reading a web page or e-mail, when, and from what computer.

They provide us with information about your interaction with our email messages (if you receive messages in html format) and to record some of the pages you consequently visit on our Website.

We use this information so we can provide you with information tailored to your needs and interests, better plan our future services and upgrading visitor information used in reporting statistics.

Pixel tag technology is used to analyse the reading habits of our membership in order to review and improve services to members and on occasion may use this for marketing purposes.